Increased mobility, a dispersed workforce, global business reach, just a few of the factors which drive the need for instant communication and collaboration via Unified Communications, but how fast is UC growing? A great post by Blair Pleasant, http://www.nojitter.com/post/240005420/uc-market-whats-driving-growth, discusses these factors and others that are driving UC growth. As Blair states, it may not be growing as quickly as previously estimated, however she concludes: ‘So the unified communications market is indeed growing, with collaboration capabilities leading the way. Going forward, we’ll see more UC solutions that are integrated with business processes and applications, enabling workers to access the tools they need from whatever application they’re in, without having to switch out from one to another’.

Customer-improved collaboration and increased business productivity In discussions with our partners, we are also finding that front ending these UC services with applications like Mobiso, further enable their customers to quickly communicate and collaborate via speech technology. By simply prefacing their voice services, call centers and conferencing capabilities with Mobiso, their customers create a “numberless enterprise”. The bottom line result for their customers-improved collaboration and increased business productivity. Utilizing UC services should deliver the ability for users to interact effectively and easily regardless of device or location. Invoking those services with speech technology makes it even simpler and quicker to connect and collaborate.

Mobiso Making Mobility Work www.mobiso.com