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| Member Since: 03/02/07 Real Name: G Berton Latamore | Links: Taking Aim at Call Centers' Costs | Axxana Business Continuity Case studies Cleversafe Cloud computing Cloud security Data Data Compression Disaster recovery EMC ESX Efficiency Governance HP High availability IBM ISCSI Information Security Professional Alerts Information security professional alerts Infrastructure management Intel NAS Professional Alerts Professional alerts RSA Rapid Deployment Recovery Point Systems Risk management Security Server virtualization StorMagic Storage professional alerts; Cloud computing Storwize SvSAN Symplified Technology Transcripts VMWare VMware Virtual Compute Environment Virtualization
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| About Me: I am a professional freelance writer with 25 years in the computer industry, including four with Gartner and five with META Group. I also have 10 years of experience as a daily newspaper journalist back in the 1970s. What I'm Working On: I work for numerous clients, many of them former colleagues at META or Gartner. For Wikibon I attend the Peer Incite meetings and edit and post the written version of the meeting summary on the site. And I then edit and construct the newsletter that comes out of that meeting. From early 2006 until December 2007 I wrote a weekly column on network-related issues for ComputerWorld Online along with an occasional blog about handheld computing, which is a long-time hobby. I also work as either an editor or ghost writer for Saugatuck Technology / Blueprint Marketing / Claraview / neoIT / Solix Technologies and Sybase. | |||
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Taking Aim at Call Centers' Costs
